We Make an Impact through our Work

Peachy Insurance, an established Allstate agency headquartered in Atlanta, Georgia, embarked on a transformative journey of growth and success with the strategic guidance and support of Next Call Club.

Over the past several months, NCC has played a pivotal role in reshaping Peachy Insurance’s business landscape.

In this in-depth case study, we delve into the partnership between Peachy Insurance and NCC, uncovering the key strategies, milestones, and results that have led to remarkable achievements.

Initial Challenges

Growth Plateau: Monthly production hovered near 875 items and $750 k premium, well below the agency’s 1k‑item ambition.

Roller‑Coaster Sales: Item count swung month‑to‑month, making staffing and forecasting a moving target.

Crowded Marketplace: More than 40 competing agents vie for the same Metro‑Atlanta prospects, flooding every channel.

High Acquisition Cost: Each new customer strained margins and throttled reinvestment capacity.

Partnership with Next Call Club: A Strategic Alliance

Partnership with Next Call Club: A Strategic Alliance

Forming a Winning Team

NCC embedded a R.E.A.C.H.‑certified performance coach, data analyst, and five U.S.–based SDRs directly into Peachy’s workflow, operating as a single revenue squad.

Objectives of the Alliance

Hit 1,100 items and $900 k written premium inside 30 days.

Keep cost‑per‑transfer below $20.

Maintain full TCPA compliance with every outreach touch.

NCC’s Role in the Partnership

Strategic Playbook: Market positioning, scripting, and offer design.

Data Engine: Unified CRM + dialer data to surface high‑intent leads in real time.

Continuous Coaching: Daily call scoring and feedback loops for SDRs and producers.

Driving Success Through Telemarketing

241 quotes/day generated during the record month.

100 live transfers/day from NCC SDRs, 60 % of total production.

Average close rate 21%, aided by rapid “hot” transfers.

Performance Metrics that Define Success

Pre‑NCC

 

Items Sold: 875

Written Premium: $750K

Cost per Transfer: $40+

Record Month

 

Items Sold: 1,147 (+31%)

Written Premium: $1,000K+ (+33%)

Cost per Transfer: $16.31 (-59%)

Process of Implementation

Data-Driven Decision-Making: Maximizing Efficiency

The Role of Data in Transformation

Data became the compass for every move:

Insight Generation – Behavioral and demographic scoring pinpointed “ready‑to‑quote” shoppers.

Performance Tracking – Real‑time dashboards flagged gaps before they became trends.

Strategic Planning – Daily stand‑ups translated insights into script tweaks and offer tests.

A man looks over dashboard printouts with graphs
Hands trace with pen on graph printouts

Expertise in Data Analytics

NCC’s analysts translated raw numbers into revenue:

Lead‑Source Modeling concentrated 84 % of budget on three top‑converting channels.

Propensity‑to‑Pay Scores predicted lifetime premium within ±8 %, informing remarketing spend.

Agent‑Level Coaching used call‑to‑quote ratios to personalize talk tracks.

The Path to Success:

Client Stories

Key Milestones and Achievements

Defining Moments of Success

Month one with NCC saw Peachy shatter its 1,000‑item ceiling, writing 1,147 policies and $1M+ premium, a record kickoff.

Historical Performance Metrics

Historical Performance Metrics

Cost‑per‑transfer dropped from $40+ to $16.31 (‑59%), while 100 daily live transfers sustained a 21% close rate, driving predictable profit.

Achievements Over Time

Achievements Over Time

Six months in, Peachy maintains +30 % premium growth and 236 qualified quotes per day, proving NCC’s TCPA‑safe system scales with consistency.

a man smiles confidently at the camera

Looking Ahead: NCC’s Ongoing

Support and Future Goals

Looking Ahead: NCC’s Ongoing Support and Future Goals

Over the next 12 months, NCC will keep Peachy’s momentum compounding, using daily data sweeps, weekly coaching, and quarterly roadmap resets, to push past $1.3 M in monthly premium while safeguarding TCPA compliance.

Continuous Coaching & KPI Acceleration

See the stopwatch icon at top‑left? It represents NCC’s cadence of daily huddles and weekly scorecards that have already lifted close‑rates 22% on average and held cost‑per‑transfer at $16.31.

Data‑First Growth Roadmap

The roadmap card tracks the target of 236 qualified quotes per day, fuelled by predictive lead scoring and channel mix shifts that drove the initial 30 % premium jump.

Compliance Without Compromise

The shield icon underscores our R.E.A.C.H. membership: monthly TCPA audits, script refreshes, and call‑log archiving ensure every outreach remains above board while scaling.

Scalable Capacity & Market Expansion

With demand rising, NCC is ready to double the SDR pod to deliver 100+ live transfers daily and open two new metro territories, without sacrificing quality or ROI.

Join the Journey

Peachy Insurance turned ambitious targets into reality, posting 30 % premium growth after plugging into NCC’s data‑driven system.

Ready for your agency’s next leap? Tell us where you want to go using the quick form on the right, and we’ll map a metric‑backed route to get you there.

Every plan is delivered inside our R.E.A.C.H.‑certified, TCPA‑safe framework, so growth never compromises compliance.

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